Chapter 1 The 360° Corporation: Creative destruction redux

Sarah Kaplan

Access to this document is restricted to the members of Ambrosetti Live Service.

For further information about the Service and about the subscription contact the Organizing Secretariat:

Email: ambrosettilive@ambrosetti.eu
Tel: +02 46753.707

See all video  

Related videos

The back end of marketing: nuove strategie per trarre valore dalla customer centricity

Marco Bertini, Professor of Marketing; Visiting Professor of Marketing, ESADE Business School; Harvard Business School
Added on 01 gennaio 1970

The back end of marketing: new strategies to benefit from customer centricity

Marco Bertini, Professor of Marketing; Visiting Professor of Marketing, ESADE Business School; Harvard Business School
Added on 01 gennaio 1970

Key values for an extraordinary customer service: trust and loyalty.

Robert Spector, Book writer
Added on 01 gennaio 1970

Key values for an extraordinary customer service: innovation and adaptation.

Robert Spector, Book writer
Added on 01 gennaio 1970

See all documents  

Related documents

The other crisis

563 KB

Delshad Irani

Corporations need to look beyond profits

Lisa Sachs
Jeffrey Sachs
Nathan Lobel

L'Oréal for the future

2441 KB

L'Oréal

Making sustainability count

Harward Business Review